Quality Policy

Our daily commitment complies with Quality Policies, which is included, supported and implemented in all organisational levels and phases of the production process.

Introduction

Label aims to be a leading company in the design, production, provision, installation and support of electronic equipment, weighing systems, electromechanical machines, load cells, sensors and components for advanced applications in the industrial, agricultural, earth-moving, medical and automotive sectors. To achieve and maintain over time the defined Objectives, the Company adopts a QMS compliant with the UNI ENI ISO 9001:2015 standard. Label’s QMS has been developed to ensure the effective and efficient use of resources, with a focus on the Expectations of Customers and other Interested Parties.

General Quality Objectives:

Adopt and maintain an effective and efficient QMS within processes, products and services offered, in compliance with legal requirements of the applicable regulations and in accordance with other provisions that the Company voluntarily chooses to subscribe to;
Understand and strengthen relationships with Customers and other Interested Parties, improving satisfaction by providing products, services and performance aligned with their Expectations;
Set Continuous Improvement Objectives, monitor the results achieved and share them with the Interested Parties;
Carry out Internal Audits to measure the implementation and effectiveness of the QMS and its conformity with this Quality Policy, ensuring the adoption of appropriate Corrective Actions in order to remove any causes of inadequacy of the QMS;
Identify the causes of Nonconformities and ensure rapid and effective responses;
Define and assign responsibilities to all Company Roles, verifying that they have been understood and applied;
Motivate and involve all staff so that they develop an ever-greater awareness of the importance of their role;
Promote correct behavioral models and shared values among personnel aimed at reducing hazards and risks related to the activities carried out;
Maintain a high level of personnel awareness of the needs and Expectations of Customers and their level of satisfaction, through the collection and critical analysis of data and information that make it possible to achieve the Continuous Improvement of the products and services offered;
Define and disseminate documented information in a clear and detailed manner to ensure the effective and efficient operation of processes, including in terms of health and safety at work;
Maintain constant attention to climate change, environmental sustainability, optimization of the resources used and the correct hierarchy in the management of waste: reduction, reuse, recycling and recovery, disposal;
Include future generations among the Interested Parties;
Ensure the availability of the necessary resources, information and knowledge for the operation and control of processes, through periodic training and instruction activities aimed at informing personnel about the significance and importance of their activities and how they contribute to achieving the defined Objectives;
Select and qualify suppliers that have an impact on the Quality of the processes, products and services offered, involving them—within their remit—in the achievement of the defined corporate objectives;
Make use of third parties that operate in compliance with the defined Quality standards;
Identify technological innovation needs to develop new products and processes in line with market expectations, as well as anticipating future needs.

Implementation

Function Managers shall implement and disseminate the commitments and guidelines listed above and develop activities aimed at achieving the corporate Objectives and the Continuous Improvement of Label’s QMS.

Document

LSGQMQ003 - Quality Policy, revision 02 dated 25/11/2024.